Terms of Service

The terms that govern your use of the Acquit platform.

Effective: 9 September 2026 | Last updated: 9 September 2026

1. Acceptance of Terms

By accessing or using the Acquit platform ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

These Terms constitute a legally binding agreement between you and Harvey George Pty Ltd (ACN 699 011 651 / ABN 22 699 011 651), trading as Acquit ("Acquit", "we", "us", or "our"). You must be at least 18 years of age to use the Service.

These Terms bind you personally as the holder of your account. Where your account is covered by a firm subscription, the firm is a party to these Terms as principal and you use the Service as an authorised user of the firm. Any person who accepts these Terms, or who creates or administers a subscription, on behalf of a firm represents and warrants that they have authority to bind the firm.

We may update these Terms from time to time. We will provide at least 30 days' notice of material changes via email or in-app notification. If you do not agree with the updated Terms, you may terminate your account before the changes take effect. Continued use of the Service after the notice period constitutes acceptance of the updated Terms.

2. The Service

Acquit is a legal technology platform that supplements existing practice management software for Queensland criminal lawyers. The Service includes court list matching, client and matter tracking, task management, document generation, calendar synchronisation, a town agency coordination network, multi-user and firm collaboration features, a Community legal-research library (judgments, practice directions, benchbooks, and directories drawn from public sources), and related tools. The Service also includes an optional Chrome browser extension published under the Acquit name, which operates on Queensland government websites as described in our Privacy Policy. Court list data used by the Service is collected from the daily law lists and other material published to the public by the Queensland courts. Acquit is not the publisher of that material, and the court's published list prevails over any version displayed in the Service.

Acquit is not a law firm and does not provide legal advice. The Service is a tool to assist legal practitioners in managing their practice. You are solely responsible for the legal advice you provide to your clients and the decisions you make in your practice.

We will use commercially reasonable efforts to make the Service available, but do not guarantee uninterrupted access. We may modify the Service from time to time to improve, maintain, or secure it, provided the modification does not materially reduce the core functionality of the Service during your current subscription period. We may suspend all or part of the Service where reasonably necessary to address a security threat, unlawful use, a legal or regulatory requirement, or emergency maintenance, and will limit any suspension to the extent and duration reasonably required. We will provide at least 30 days' notice before discontinuing any material feature of the Service.

3. Accounts

You must register an account to use the Service. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised use of your account.

We may suspend or terminate your account if you breach these Terms and fail to remedy the breach within 14 days after we give you written notice describing the breach. We may suspend or terminate your account immediately, without a remedy period, where the breach is serious, including a security threat to the Service or other users, unlawful use of the Service, or conduct that places other users' data at risk.

Organisation Accounts

If you create or administer an account on behalf of a law firm or other organisation, you represent and warrant that you have the authority to bind that organisation to these Terms. The organisation is responsible for all activity under accounts it controls, including compliance with these Terms by its members and employees.

Where an account is covered by a firm subscription, client and matter records held in the firm's pool are owned and controlled by the firm. When you accept an invitation to join a firm, your existing client records that do not already belong to another firm are added to the firm's pool, as disclosed to you on the consent screen shown before you accept.

When a member leaves a firm, the departing member and the firm record, file by file, which client records the departing member takes and which remain with the firm, and we give effect to the allocation the parties record. We take no position on, and accept no liability for, any dispute between a firm and a practitioner as to entitlement to client records. You may export your own data at any time, including after your subscription has lapsed.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Service in any way that violates applicable laws or regulations
  • Attempt to gain unauthorised access to other users' accounts or data
  • Interfere with, disrupt, or compromise the security or integrity of the Service
  • Use automated tools (bots, scrapers, crawlers) to access the Service without our written consent
  • Reverse-engineer, decompile, or attempt to extract source code from the Service
  • Use the Service to transmit malicious software or harmful content
  • Impersonate any person or misrepresent your affiliation with any entity
  • Resell, sublicence, or otherwise make the Service available to third parties
  • Use the Service to build a competing product or service, or for benchmarking purposes without our written consent
  • Use the court list search or appearance-history features other than for a legitimate purpose connected with your practice, or to compile information about a person who is not a client or prospective client of yours

5. Your Data

You retain all rights to the data you submit to the Service ("Your Data"). By using the Service, you grant us a limited licence to process, store, and display Your Data solely for the purpose of providing the Service to you.

We treat Your Data as confidential and do not access, use, or share it for any purpose other than providing and improving the Service, unless required by law or with your explicit consent. We may use anonymised, aggregated data that does not identify you or your clients to analyse usage patterns and improve the Service. Our use of third-party AI providers to process Your Data occurs only in accordance with the consent settings described in our Privacy Policy. Where you use the shared bail clause library, bail conditions extracted from documents in your matters are de-identified before the resulting clauses are made available to other users, as described in our Privacy Policy.

You are responsible for ensuring that Your Data complies with all applicable laws, including the Privacy Act 1988 (Cth) and any professional obligations you have as a legal practitioner. You must obtain any necessary consents from your clients before entering their information into the Service.

Firm Accounts & Shared Access

The Service supports practitioners working together. Where you explicitly share a matter, your collaborator gains view-only or read-and-write access to that matter as you choose. Where your account belongs to a firm on Acquit, users holding a firm management role (such as the firm owner, co-owner, administrator, or billing account) may access and manage the matters of active firm members for legitimate practice-management and oversight purposes. You are responsible for ensuring that any sharing or firm access to client information is consistent with your professional, confidentiality, and privacy obligations. Our handling of shared information is described in our Privacy Policy.

For details on how we handle personal information, see our Privacy Policy.

Community Content

The Service includes community features through which you may publish content visible to other users, including discussions, a practitioner directory, uploaded documents and precedents, and the shared bail clause library ("Community Content"). You grant us a non-exclusive, royalty-free, worldwide licence to host, store, reproduce, and display Community Content for the purpose of operating those features. You warrant that you have the right to publish any Community Content you submit and that it does not infringe the rights of any third party.

You must not publish Community Content that is confidential or subject to legal professional privilege, that identifies a client without proper authority, that is unlawful, defamatory, or misleading, or that infringes intellectual property rights. We may moderate, remove, or decline to publish any Community Content, and will act promptly on takedown requests. We do not endorse and are not responsible for Community Content published by users.

6. Confidentiality

"Confidential Information" means any non-public information disclosed by one party to the other in connection with the Service, including client data, business information, and technical details about the Service.

Each party agrees to: (a) use the other party's Confidential Information only as necessary to perform its obligations under these Terms; (b) protect Confidential Information with at least the same degree of care it uses for its own confidential information, and no less than reasonable care; and (c) not disclose Confidential Information to third parties except as permitted by these Terms or with the disclosing party's written consent.

These obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party before disclosure; (c) is independently developed without use of Confidential Information; or (d) is required to be disclosed by law, provided the receiving party gives prompt notice where legally permitted.

7. Subscription & Billing

Access to the Service requires a paid subscription after the trial period. Subscription plans, pricing, and billing cycles are described on our Pricing page.

Free Trial

New accounts receive a 14-day free trial with full access to all features. A valid payment method is required to start a trial. You will not be charged until the trial period ends.

Early Access

During any early access phase, we may provide access to the Service free of charge, on invitation and without a payment method, on the terms of a separate early access agreement, which prevails over this Section to the extent of any inconsistency. If the early access phase ends and you do not subscribe, your account is marked inactive and Your Data is retained so that you can subscribe later, in accordance with Section 20.

Billing

Subscription fees are billed in advance on a monthly or annual basis, depending on the plan you select. All fees are in Australian Dollars (AUD) and exclusive of GST. GST is calculated and added at checkout and itemised on your tax invoice. Payment processing is provided by Stripe. Your use of Stripe's services is subject to Stripe's terms of service.

Delegated Billing

You may generate a billing link allowing another person (for example, your firm) to pay your subscription fees on your behalf. A person who pays through a billing link does so as your agent, does not become a party to these Terms, and receives no access to your account or Your Data. You remain liable for all subscription fees for your account regardless of any arrangement you have with a person who pays on your behalf.

Price Changes

We may change subscription prices by giving you at least 30 days' notice by email. A price change takes effect from your next billing period commencing after the notice period ends. If you are on an annual plan, a price change does not apply to you until your next renewal. You may cancel your subscription before a price change takes effect.

Cancellation

You may cancel your subscription at any time from your account settings. Upon cancellation, you will retain access until the end of your current billing period. No refunds are provided for partial billing periods, except as described in our money-back guarantee.

Money-Back Guarantee

If you are not satisfied with the Service within the first 30 days of your first paid subscription, we will, upon request, refund the amount you have actually paid in full (which, on an annual plan, is the full annual amount paid). The guarantee applies once per customer.

8. Town Agency Network

The Service includes a marketplace for coordinating court agency work between legal practitioners ("Town Agencies"). Acquit facilitates connections between requesting and covering lawyers but is not a party to any arrangement between them.

You acknowledge that:

  • Acquit does not employ, endorse, or guarantee the competence of any covering lawyer
  • You are solely responsible for the instructions you provide and the outcomes of any court appearance
  • Professional indemnity and ethical obligations remain with the individual practitioners involved
  • Any fees, payments, or arrangements between practitioners are solely between those parties
  • When you post or accept a request, limited matter details (such as client name, charges, custody status, court, date, and time) are shared with the other practitioners involved

9. Intellectual Property

The Service, including all software, design, text, graphics, and other content provided by Acquit, is owned by Harvey George Pty Ltd and is protected by Australian and international intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for its intended purpose during your active subscription. This licence does not include the right to sublicence, modify, or create derivative works from the Service.

If the Service is, or in our reasonable opinion is likely to become, the subject of a claim that it infringes a third party's intellectual property rights, we will, at our option and expense:

  • modify the Service so that it is non-infringing without materially reducing its functionality;
  • replace the affected part of the Service with a non-infringing equivalent;
  • procure for you the right to continue using the Service; or, if none of those steps is reasonably practicable,
  • terminate your subscription and refund any prepaid fees for the unexpired portion of your subscription period.

Subject to any rights you have under the Australian Consumer Law that cannot lawfully be excluded, this paragraph states our entire liability, and your exclusive remedy, for infringement of third-party intellectual property rights by the Service.

We welcome your feedback and suggestions about the Service. You agree that any feedback you provide may be used by us without restriction or obligation to you.

10. Third-Party Services

The Service integrates with or relies on third-party services, including cloud infrastructure, file storage, payment processing, calendar providers, and AI providers. We are not responsible for the availability, accuracy, or performance of third-party services, and your use of them may be subject to their own terms and conditions.

We do not endorse and are not liable for any loss or damage arising from your reliance on third-party services accessed through the Service.

11. Beta Features

We may offer certain features designated as "beta", "preview", or "early access". These features are provided on an "as is" basis without any warranty and may be modified or discontinued at any time without notice. Beta features may contain bugs, errors, or inaccuracies and are not intended for production reliance without your own independent verification. Nothing in this section limits or excludes any consumer guarantee or other right you have under the Australian Consumer Law that cannot lawfully be excluded (see Limitation of Liability below).

12. Disclaimers

The Service is provided on an "as is" and "as available" basis. Certain consumer guarantees and rights under the Australian Consumer Law cannot be excluded, restricted, or modified, and nothing in these Terms operates to exclude them (see Limitation of Liability below). Subject to those non-excludable rights, and to the maximum extent permitted by law, we exclude all other warranties, representations, and guarantees, whether express or implied, including any implied guarantee or warranty that the Service is of a particular quality or fit for a particular purpose.

We do not warrant that:

  • The Service will be uninterrupted, error-free, or completely secure
  • Court list data will be complete, accurate, or timely in all cases
  • Court list matching will identify every listing that relates to your clients, or only listings that relate to your clients
  • The offence lookup tool reflects the current state of legislation at all times
  • Community legal-research content (including judgments, practice directions, benchbooks, and directory listings) is current, complete, or accurate
  • AI-generated content (including summaries, briefings, and caselaw summaries) is accurate or complete
  • Document generation will produce legally sufficient documents without practitioner review

Community content and AI-generated content are provided for convenience and information only, are not legal advice, and must be independently verified against the original source before you rely on them. You acknowledge that the Service supplements, but does not replace, your professional judgement and obligations as a legal practitioner. The Lexon EMR review preparation feature produces documents from data already held in your account for your own completion and submission to Lexon, nothing is transmitted to Lexon by the Service, and Acquit is not affiliated with, or endorsed by, Lexon.

Court list matching is automated and name-based. It can miss a listing that relates to your client, including where the court records a name differently from your records, and it can suggest a listing that does not relate to your client. A match, and equally the absence of a match, is an aid to your own diary and file management, not confirmation that your client is or is not listed. You must confirm every listing, and every absence of a listing, against the court's published list and through your own professional skill, judgment, and enquiries, including with the court, the prosecution, and your client, before acting or refraining from acting. Subject to Section 13, we accept no liability for a listing that is not matched, for a match that is wrong, or for any consequence of relying on the Service in place of the court's published list.

13. Limitation of Liability

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law or any other law that cannot lawfully be excluded. Where the Australian Consumer Law applies and permits us to limit our liability for a failure to comply with a consumer guarantee in respect of services (other than services of a kind ordinarily acquired for personal, domestic, or household use), our liability is limited, at our option, to re-supplying the services or paying the cost of having them re-supplied.

Subject to the paragraph above, and to the maximum extent permitted by law, our total aggregate liability to you for all claims arising from or relating to the Service is limited to the amount you paid for the Service in the 12 months preceding the event giving rise to the claim.

Subject to the first paragraph above, we are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, data, clients, or professional reputation, even if we have been advised of the possibility of such damages.

The limitations in this section do not apply to: (a) either party's indemnification obligations; (b) either party's infringement of the other's intellectual property rights; or (c) liability that cannot be excluded under applicable law, including the Australian Consumer Law.

14. Indemnification

You agree to indemnify and hold harmless Harvey George Pty Ltd, its directors, employees, and agents from any third-party claims, damages, losses, or expenses (including reasonable legal fees) to the extent they arise from: (a) your breach of these Terms; (b) your violation of any third-party rights; or (c) Your Data, including any claim that Your Data infringes a third party's rights. This indemnity is reduced to the extent that the relevant claim was caused or contributed to by our own breach, negligence, or wilful misconduct.

15. Dispute Resolution

If a dispute arises in connection with these Terms or the Service, the parties agree to first attempt to resolve the dispute informally by sending written notice describing the dispute and proposed resolution. The parties will negotiate in good faith for at least 30 days from receipt of notice.

If the dispute is not resolved informally within 30 days, either party may refer it to mediation administered by the Resolution Institute (or its successor) in Brisbane, Queensland. The costs of mediation will be shared equally.

If the dispute is not resolved through mediation within 60 days, either party may commence court proceedings in accordance with Section 16.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of Queensland, Australia. Subject to the dispute resolution process in Section 15, any disputes arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts of Queensland.

17. Force Majeure

Neither party will be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond the affected party's reasonable control, including but not limited to natural disasters, acts of government, internet or telecommunications failures, power outages, pandemics, or cyberattacks. The affected party must promptly notify the other party and use reasonable efforts to mitigate the impact.

18. Electronic Communications

By using the Service, you consent to receiving electronic communications from us, including emails, in-app notifications, and system alerts. You agree that these communications satisfy any legal requirement that such communications be in writing.

19. General Provisions

Entire Agreement

These Terms, together with the Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and Acquit with respect to the Service and supersede all prior agreements, representations, and understandings.

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver must be in writing and signed by the waiving party.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganisation, or sale of all or substantially all of our assets, without your consent.

No Third-Party Beneficiaries

These Terms do not confer any rights on any third party. Nothing in these Terms creates a partnership, joint venture, or agency relationship between you and Acquit.

Notices

Legal notices to us under these Terms must be sent by email to [email protected]. We may give you notice by email to the address associated with your account, by in-app notification, or by posting to the Service. Notices are taken to be received on the day they are sent, unless the sender receives an automated delivery-failure message.

20. Termination

Either party may terminate this agreement at any time. You may cancel your subscription from your account settings. We may terminate or suspend your access for breach in accordance with Section 3, including immediately for serious matters such as a security threat or unlawful use.

If we terminate your account for reasons other than breach, you will receive a pro-rata refund for any unused portion of prepaid subscription fees. No refund is provided if your account is terminated due to a breach of these Terms.

If your subscription is cancelled or lapses but your account is not deactivated, Your Data is retained so that you can resubscribe and resume where you left off, and export remains available to you whenever you can log in. We may permanently delete Your Data after 12 months of continuous inactivity, after giving notice to the email address registered to your account. You may export Your Data at any time via your account settings as a complete account export in JSON format, with individual lists available in CSV, Excel, or PDF format. If you deactivate your account or request permanent deletion, Your Data is deleted in accordance with our Privacy Policy.

Sections 5 (Your Data), 6 (Confidentiality), 9 (Intellectual Property), 12 (Disclaimers), 13 (Limitation of Liability), 14 (Indemnification), 15 (Dispute Resolution), 16 (Governing Law), and 19 (General Provisions) survive termination.

21. Contact Us

If you have questions about these Terms, please contact us:

Harvey George Pty Ltd (ABN 22 699 011 651) trading as Acquit

Suite 1004, Level 10, 203 Robina Town Centre Drive, Robina QLD 4226

Email: [email protected]

Legal notices: [email protected]